Solutions Engineering

Custom software & integration

Solutions Engineering

Custom business software, built to fit how you actually work, then integrated, tested, and shipped on a delivery pipeline you can trust. We engineer the systems, APIs, and data flows that off-the-shelf tools cannot, and we measure ourselves on how safely and often we ship.

Why custom

Software shaped to the work.

Off-the-shelf tools force your process to bend around someone else’s assumptions. Custom software does the reverse, it encodes how your business actually runs, connects the systems you already own, and removes the manual glue that quietly costs you hours every week. We build maintainable, well-tested systems on modern architectures, then ship them through automated CI/CD so change is routine, not risky. Delivery is tracked against DORA metrics, deployment frequency, lead time for change, change failure rate, and time to restore, so quality is visible, not assumed.

  • You own the IP. Full source, docs, and pipelines handed over, no lock-in.
  • Integration first. Clean APIs and data flows between your ERP, CRM, and line-of-business systems.
  • Tested and observable. Automated tests in CI, security scanning, and monitoring from day one.
Deployment frequencyreleases per week
02040 34/wk

Illustrative delivery trend as CI/CD and test automation mature. Actual cadence varies per engagement.

Delivery outcomes

Measured on how we ship.

0+ /day
Deployments at peak cadence
<0 hr
Lead time for a change
<0%
Change failure rate target
0%
Automated test coverage target
What we build

Systems, integrations, pipelines.

Full-stack engineering across the systems that run your business, pick the scope that fits.

Custom business software

Line-of-business applications, internal tools, portals, and workflow engines built to your process, not a vendor’s template. We model the domain properly, keep the codebase maintainable, and ship it through automated CI/CD so change stays cheap and safe over the life of the system.

Web appsInternal toolsWorkflow enginesDashboards

APIs, REST & GraphQL

Well-documented REST and GraphQL APIs with versioning, auth, and rate limiting, as clean contracts between systems.

Systems integration

Connect ERP, CRM, finance, and line-of-business systems through APIs, webhooks, and message queues, no more manual exports.

Data pipelines & ETL

Batch and streaming pipelines that move, clean, and reshape data between sources, warehouses, and applications. We build ETL and ELT flows with validation, retries, and lineage so the numbers your teams rely on are consistent and trustworthy.

Microservices & events

Event-driven and microservice architectures where they earn their keep, with clear boundaries and async messaging.

Legacy modernization

Refactor, re-platform, or rebuild aging systems incrementally, without a risky big-bang cutover.

Platform engineering

Cloud-native, CI/CD, DevOps.

The delivery machinery that makes shipping safe and repeatable.

Cloud-native

Containerized services on Kubernetes with infrastructure as code, so environments are reproducible and scaling is automatic. We design for portability and cost, not lock-in.

CI/CD pipelines

Automated build, test, and deploy on every change, with gated merges, artifact promotion, and one-click rollback. Small, frequent releases instead of big, scary ones.

Automated testing

Unit, integration, and end-to-end suites run in CI, plus static analysis and security scanning, so regressions are caught before users are.

Observability & DevOps

Logging, metrics, and tracing wired in from the start, with dashboards and alerts so issues surface fast and MTTR stays low.

Delivery benchmarks

DORA metrics, and where we aim.

The four DORA software delivery metrics, with widely referenced elite and high performer bands and the targets we design toward. Actual results depend on your systems and risk tolerance.

DORA delivery metrics with elite and high performer bands and Zoneits targets
MetricEliteHighZoneits target
Deployment frequencyOn demand, many per dayWeekly to monthlyOn demand, daily
Lead time for changeLess than one dayOne day to one weekHours
Change failure rate0 to 15%16 to 30%Under 15%
Time to restoreLess than one hourLess than one dayUnder one hour
How we work

From idea to running system.

01 / DISCOVER

Scope

We map the process, systems, and data, then define outcomes and a de-risked delivery plan.

02 / DESIGN

Architect

Domain model, API contracts, integration points, and the CI/CD and cloud setup to run it.

03 / BUILD

Ship iteratively

Working software every sprint, tested in CI and deployed to real environments early and often.

04 / OPERATE

Support & evolve

Monitoring, maintenance, and new features, optionally under a managed SLA after launch.

Questions

Solutions Engineering, answered.

Do you work fixed-bid or agile time-and-materials?
Both, and we help you pick. Fixed-bid suits well-defined, stable scope where the requirements will not move. For evolving products we run agile, iterating in short sprints with a prioritized backlog and working software every increment. Many engagements start with a fixed-price discovery to de-risk scope, then move to agile delivery once the roadmap is clear.
Can you integrate with our existing ERP or CRM?
Yes. Integration is a core part of what we do. We connect to ERP, CRM, finance, and line-of-business systems through their REST or GraphQL APIs, webhooks, message queues, or database and file interfaces where that is all a legacy system exposes. We build a clean integration layer so your systems share data reliably instead of through brittle manual exports.
Who owns the code and intellectual property?
You do. On custom builds the client owns the source code and the intellectual property, assigned on delivery and payment. We hand over the full repository, documentation, and CI/CD pipelines so you are never locked in. Any open-source components keep their own licenses, and we track them so you know exactly what is in your stack.
How do you handle testing and quality?
Quality is built in, not bolted on. We write automated unit, integration, and end-to-end tests, run them in CI on every change, and gate merges on passing checks. We target meaningful coverage on the code that matters, add static analysis and security scanning to the pipeline, and use the DORA change-failure-rate metric to keep an eye on delivery health.
Do you support the software after launch?
Yes. We offer ongoing maintenance, feature development, and platform support after go-live, and it can roll into a managed service with SLAs and 24/7 monitoring through our Managed IT team. You get patching, dependency updates, observability, and an on-call path so the software keeps running long after the first release.
Solutions Engineering

Have a system
only you can describe?

Tell us the process, the systems it touches, and the outcome you need. We will scope a build, integrate what you already own, and ship it on a pipeline you can trust.